Frequently Asked Questions
Find answers to common questions about SciLink.me pricing and features.
Is there a Free Trial?
Yes! SciLink.me offers a 14-day unlimited free trial. We don't require any credit card information and you can cancel at any time. You can activate your trial after creating your account.
How does it work?
All features are available to all plans, including the free plan. Each plan has a block usage limit, indicating the amount of content you can create on your website.
What is a "block"?
A block is a quantitative representation of a piece of content on your website. For example, a section, a blog post, a project, or a publication.
How "block usage" is calculated?
A section on your website counts as one block. When a section contains other items in it, each item counts as one block. For example, if you add a "publications section" and then 10 publication items in it, your block usage count will be 11, 1 for the section and 10 for each item.
What happens when I reach the limit?
When you reach the limit, your website will remain accessible, but you will not be able to add new content. You can either upgrade your plan or delete some content to free up space.
Can I upgrade or downgrade my plan at any time?
Yes, you can upgrade or downgrade your plan at any time. When you change your plan, the new block usage limits will be applied immediately, and you will be charged or credited a prorated amount for the remainder of your billing cycle.
Do you offer any support if I have trouble using the service?
Absolutely! We offer 24/7 customer support via email. Our team is always ready to help you with any questions or issues you may encounter.
Do you offer a discount for annual subscriptions?
Yes, we offer a discount if you choose to pay annually instead of monthly. This can save you money in the long run and ensures uninterrupted service.